Blue Moon Embroidery Supply

Toll Free:
1-800-466-7945
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Return Policy

  • No merchandise will be accepted for return credit after 30 days from the date of invoicing.
  • Returned items must be in new condition, packaged in manufacturer's original packaging, and include all user guides and warranty paperwork - unmarked.
  • Shipping and handling are not refunded on returned items - unless an error was made by Blue Moon fulfillment.
  • Returns are subject to a 10% restocking fee to cover our processing costs - unless an error was made by Blue Moon fulfillment.
  • Concerning items found to be defective: In most instances Blue Moon will handle replacing defective merchandise. However, where an item is covered by a manufacturer's warranty you may need to contact the product's manufacturer directly for warranty coverage. In any case you should contact Blue Moon initially for direction.